Terms And Return Policy

Bishop's Jewelry Gallery offers a jewelry exchange policy that allows you to bring your purchase back for a credit. If for any reason you are not satisfied, return the item within 30 days from date of purchase for a credit in the amount purchase towards any item or service of equal or greater value. Jewelry must return unused or undamaged, in perfect condition.  Custom made, engraved, or special orders cannot be exchanged.

Return/Refund Policy
Items ordered special order, sized, custom made cannot be exchanged.  We do offer an exchange policy that allows you to bring your purchase back for a store credit.  If for any reason you are not satisfied, return the item within 30 days from date of purchase for a credit in the amount purchase towards any item or service of equal or greater value.  Jewelry must be returned unused or undamaged, in perfect condition.   

Replacement Policy
At our discretion, our store repairs or replaces any item that we determine to contain a factory or manufacturing defect, at our expense, that is not caused by normal wear or abuse. 

Upgrade Policy
Bishop's Jewelry Gallery wishes to see you in bigger, better, and more brilliant diamonds. To this end, we offer you a 100% return of your purchase price of the major diamond stones of 1/10th carat or larger that were purchased from us, towards an upgraded diamond of 50% higher dollar amount.  Please ask for details at the store.

Upgrade Costs
The only cost to you is the increase in cost between your old diamond and the new upgraded diamond, the cost of removing the old diamond, the setting of the new diamond, and any additional costs if you require a complete new setting and/or new mounting (as in for a larger or alternative shaped stone). The returned diamond must be undamaged and in its original purchased condition.  Please ask about upgrading diamonds purchased from other places than us, we will work with you.  

Scrapping Out for Precious Metal Content
Any unwanted parts or jewelry that is returned in an upgrade, or sold to us, and used towards a future purchase, will be credited. We use the current New York Spot metal price as a basis for precious metal content valuation.  Call for quotes.

Insurance
Bishop's Jewelry Gallery recommends a scheduled personal property endorsement be added to your homeowner's or renter's insurance policy for full replacement value of your purchases against any future damage, loss, or theft.  We also have paperwork for Jewelers Mutual, a great Insurance Company for personal jewelry.  We use this company and have very happy with them.  Ask for paperwork.